Customer engagement software firm Freshworks has announced its entry into a strategic partnership with Japanese software service provider OrangeOne Corporation. Under the deal, Freshworks will offer its suite of products, including the helpdesk software Freshdesk, in Japan. The partnership will come into effect on Thursday.
The company currently has offices in 10 countries and its customers are from 127 countries. Presently, the company has over 300 partners in 40 countries.
Quoting industry reports, Freshworks said that the software market in Japan is expected to reach 1.7 trillion yen by 2022, and SaaS will contribute nearly 641.2 billion yen to this.