According to the company, the solution will help Fullerton to quickly and affordably recover data and infrastructure during times of disruption. It will also ensure that the company seamlessly continues its business operations, without any disruption to client service.
“With the cloud solution, Fullerton India will not only be able to reduce server recovery time but also ensure high availability and increased operational efficiency, without the typical capital investments required in a dedicated infrastructure for disaster recovery,” said KS Raghunandan, director, Integrated Technology Services, Global Technology Services, IBM India and South Asia.
With over 350 branches across India, Fullerton India offers a range of financial services, including, working capital and business loans for SMEs, business loans to small and micro enterprises, home finance and mortgage loans, two-wheeler and commercial vehicle finance and personal loans for a variety of needs, among others. The company operates in 300 towns and cities and over 12,500 villages across urban and rural India and has nearly one million customers.
“Disaster preparedness and recovery is imperative in today's world. The implication of any business ‘interruption’ is costly and significantly impacts customer service,” said Anoop Handa, Executive Vice President/CIO, Fullerton India Credit Company.
The disaster recovery solution will be hosted in an IBM managed data center in Bangalore. IBM will also perform monitoring and management of the hosted infrastructure.