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This acquisition adds to Genpact’s deep domain expertise and strengthens the company’s solutions and services offerings in the healthcare payer market.
As part of the transaction, the more than 420 combined JAWOOD and Felix Software employees will become Genpact employees and be integrated into Genpact’s healthcare and IT services businesses.
Genpact already provides business process management (BPM) and analytics services in areas such as claims management, membership management, provider management, clinical services, and finance and accounting. This transaction will enable Genpact to build out strong industry solutions combining process, analytics and technology, said the company.
Headquartered in Bingham Farms, Michigan, JAWOOD provides consulting and technology services including strategy, planning, execution, implementation, test data creation and testing tools to healthcare payers. Since 1989, JAWOOD has been providing solutions to its clients, including large marquee healthcare organizations across the country.
“The addition of Jawood significantly expands Genpact’s services for the healthcare payer market which is a strategic industry and growth area for us. Genpact’s scale, process, analytical insights, and technology services – combined with JAWOOD’s expertise in systems and business processes unique to payers – will allow us to help many more large healthcare payer organizations make their operations more effective, and thus address the many sweeping regulatory changes that will be implemented this year and beyond,” said Tiger Tyagarajan, president and CEO, Genpact.
“Given the imminent changes to the healthcare industry, it is even more imperative now for healthcare payers to ensure that their core business processes are running at optimal efficiency and that their business systems have the ability to adapt easily as regulatory changes are implemented,” said Mohit Thukral, senior vice president and global lead, Financial Services, Insurance and Healthcare, Genpact.
“JAWOOD has been able to grow successfully in the last 20-plus years by creating niche capabilities for healthcare payers, and this transaction will allow us to grow even more and build additional capabilities and scale,” said Lynn Mustazza, president and CEO, JAWOOD.
Harris Williams & Co. acted as the exclusive financial advisor to JAWOOD for this transaction.
