Growth from smaller cities faster than metros: Liberty Insurance's Asthana

The challenge is the perceived lack of trust as customers believe that their claims will not be paid while the actual experience is very contrary, says Liberty General Insurance CEO Roopam Asthana

CEO and Wholetime Director of Liberty General Insurance Roopam Asthana

Roopam Asthana, CEO and Wholetime Director of Liberty General Insurance tells Advait Rao Palepu that the widespread changes in motor insurance regulations can lead to an increase in mis-selling as there are downsides to having too many product variations. Liberty General plans to expand to tier-2 and tier-3 towns with 100 new branches, to attract the next generation of wealthy Indians over the next 10 years. Edited Excerpts:

Liberty General Insurance has been focused on specific product areas