HCLTech launches service to help companies use metaverse for customers

Platform will serve financial services, telecom, manufacturing healthcare and other sectors

IT services company HCLTech on Wednesday launched a service that enables enterprises to provide customers with real-time and immersive experience of the metaverse.

HCLTech Metafinity will serve financial services, retail and consumer packaged goods, high-tech, telecom, manufacturing and life sciences and healthcare companies. It is available on the metaverse, SAP and Salesforce.

The service uses HCLTech’s blockchain platform called COTRUST and Blockchain Tokenization Framework (OBOL) to deliver metaverse capabilities for enterprise needs. It allows backend integrations ranging from blockchain, cloud, data and artificial intelligence (AI). The company said the service will help create a new virtual world comprising an intersection