Facebook Chief Executive Officer Mark Zuckerberg said there is a huge opportunity to help small businesses in India transact through messaging platform WhatsApp, and if it is successful, the firm will expand the model to other countries as well.
“We want to enable that,” said Zuckerberg, during a second quarter (Q2) earnings call. “That starts with enabling payments.”
He said a big part of the partnership that Facebook has with Reliance Industries’ (RIL’s) Jio Platforms will be to wire up and get thousands of small businesses across India onboard WhatsApp. India is WhatsApp's biggest market, with over 400 million users, according to