Indian technology service firms have narrowed the gap with global vendors by adopting and offering emerging technology solutions to customers globally at the same time as against 18-24 month lag five years ago, technology researcher Gartner said on Tuesday.
"When we compared the technology entries for India with the rest of the world, we noticed that the overall technology lag that is, global traction versus India traction is gradually closing. More local vendors are entering emerging technology segments in India, covering areas such as crowdsourcing, disaster recovery as a service and the Internet of Things (IoT)," said Santhosh Rao, principal research analyst with Gartner in a statement.
The firm came to the conclusion by analysing key areas of operation by Indian IT companies in the current year and compared it with the trends in global IT markets in a study named as Hype Cycle for Information Communication Technology (ICT) in India for 2015.
"Many of the technologies on the 2015 Hype Cycle for ICT in India also appear in the global ICT Hype Cycle," Rao said.
The analysis also found that for most Indian IT firms, interest in IoT offering was paramount among other emerging technology. Gartner said since IoT refers to a lot of complex layers of services, local IT firms should understand the nature of the business to compete with their global peers.
"Indian organisations will first have to understand the business use case for which they want to use IoT for. Success will also depend on aligning the IT and operation technology (OT) resources, processes and people carefully," said Rao in the statement
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IoT refers to connected machines and equipment with the ability to send and receive real-time data. It is getting popular in US and Europe, key markets for indian IT firms, as companies are benefiting by getting information from machines and equipment.
Major Indian IT firms have tied up with global hardware firms to offer services in IoT category, which is expected to be a multi trillion market in next five years. They are gearing up to offer services in new technology as revenue from traditional business models are expected to witness a flat growth.
Still, Gartner said the domestic IT firms must continue to provide services for traditional business along with their foray into new technologies.
"Supporting both of these vastly divergent activities is the fundamental premise of bi-modal IT, and done correctly, it can be a strong competitive differentiator for the enterprise. With 5.5 percent growth in overall IT revenue projected for 2015, India is set to be the fastest-growing IT market worldwide," noted Rao in the report.