 "Indian market is seen as a step-child by its IT firms: Gartner")
Indian IT services providers have treated the domestic market "like a step-child" for long, research firm Gartner said on Wednesday. "India as a region (market) has been like a step-child to the Indian IT services, though it continues to be a step-child but the intensity has reduced. Indian enterprises, however, are facing similar challenges that their global counterparts are facing as they deal with digital," Partha Iyengar, head of research at Gartner India, said during a conference call.
The Indian IT service providers have seen emergence of digital technologies much faster. "The digital disruption has come on to the Indian IT players much sooner than later and the opportunities that it provides is much more globally. So how much will the Indian IT players look at India is a guess," Iyengar added.
Gartner has on Wednesday predicted that spending for information technology by Indian companies should go up by nearly 7% to $72.4 billion in 2017.
"IT spending in India would grow at a comparatively higher rate than countries in the Asia Pacific region. While the CIO budgets are expected to see 10.7% growth in India, it would grow by 4.1% in Asia pacific countries," Iyengar pointed out.
A substantial growth would be driven by Digital India initiatives through creation of digital infrastructure, digital delivery of services and increased digital literacy. Gartner said communications services, IT services, and software are areas that would see the highest growth in spending by companies.
Chief information officers in organisations are expected to create intelligent digital platforms consisting five major elements including traditional IT systems, customer experience, the Internet of Things, and ecosystem foundation in order to drive growth. Today, Gartner says, many big organisations are halfway through the transition to the cloud. While they started off with putting sales and marketing activities on to cloud, the migration process would continue with functions of human resources, procurement and financial management.
"You now need to make cloud, mobile, social and data your core capabilities while investing in resilience, business continuity and disaster recover, insight and outside in a hybrid approach," Peter Sondergaard, senior vice president and global head of research, Gartner said.
