Indian market maturing but slowly, says Lord Andrew Hay of Knight Frank

Indian market maturing but still catching up on opportunities for customer service and ancillary functions, says Global head of residental business, Knight Frank

Where does real estate delivery stand in India compared to international standards?
I think the market has become good at designing schemes, more sophisticated and better on delivering on time, but the two huge opportunities for service are between the first deposit and the delivery of the flat, and afterward for developers and for us; furnishing, finance, management, legal work and tax planning. The market in London is arguably the most mature in the world but even there, we are embarking in April to completely re-engineer our services because we feel it is below what it should be. Rich investors