Insurers need to introduce bite-size products: HDFC Life CEO Vibha Padalkar

Coronavirus pandemic will bring a 'paradigm shift in how people view insurance in India', says Vibha Padalkar in an interview.

HDFC Life will focus on growth and profits as it manages the coronavirus pandemic and takes up new technology, said Vibha Padalkar, managing director and chief executive officer of the insurance company in an email interview with Subrata Panda and Hamsini Karthik. Here are edited excerpts from the interview.

Life insurance business involves more human interaction but social distancing being the new norm, what will be the strategy going ahead?

The sudden lockdown has exhibited for most other players the undesirable dependence on manual, paper-bound processes and has made it imperative for them to move towards the online distribution model.