Intelenet, today announced the appointment of Bhupender Singh as the CEO of its new India domestic BPO business with immediate effect.
The creation of Intelenet’s new domestic business follows the acquisition of Intelenet by Serco Group plc earlier this year and combines the existing domestic businesses of Serco BPO and Sparsh.
The combined business will be the largest entity in the domestic India BPO market with 26,000 employees and 27 delivery centres.
As CEO of the combined domestic business, Bhupender will be responsible for managing and growing the businesses in the rapidly developing India market. Over the past four years, Bhupender has led the creation and implementation of new operations and markets for Intelenet including in the US, UK, Poland and Guatemala.
"Bhupender brings with him both outstanding judgment and experience that will greatly benefit Intelenet’s customers," said Susir Kumar, Chief Executive Officer, Intelenet Global Services.