IT services firms have started setting up dedicated teams to chase new revenue streams. This is due to consumption patterns of various services going through a paradigm shift, in the wake of the ongoing crisis.
Though any study is yet to quantify opportunities emerging from the new demand, industry observers said the high level of virtualisation across most sectors has led to increased demand for various IT services.
“We are definitely looking at it (new areas of demand). We have formed cross-functional teams comprising digital and industry 4.0 (one of the practices of ITC Infotech) to reach out to clients