Jamshed Irani: Architect of post-lib Indian industry and 'New Tata Steel'

Irani transformed Tata Steel totally to make it the world's lowest-cost steel producer by 2001, completely revamped technology and used his phrase "Customer Har Haal Me" to augment user delight

Dr Jamshed J Irani is one of the key personalities who helped to build the foundation of Indian industry in the country's post liberalisation. He, as the Managing Director of Tata Steel from 1992, and Ratan Tata, who became the chairman of Tata Steel less than a year later, are the founders of the “New Tata Steel" post the economic liberalisation of India in 1991.

                     

By 1991, long years of administrative control by the Government under its socialist philosophy of governance had resulted in Tata Steel being flabby, technologically outdated, with