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Lockdown impact: Bajaj Finance loses 350,000 customers in 10 days

Takes Rs 4,750-cr hit on assets under management

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“We are in an uncharted zone. We will be partially flying blind between April 15 and June 30,” Jain warned.

Hamsini Karthik Mumbai
In a call with analysts on Monday, Bajaj Finance’s management team, led by its Managing Director Rajeev Jain, said that over the past 10 days, the company had lost nearly 350,000 customers, impacting its assets under management (AUM) by Rs 4,750 crore (3.22 per cent of total AUM as of March 31).
 
This explained why the 27 per cent AUM growth in the March 2020 quarter (Q4) compared weakly against its 7-quarter average growth of 37 per cent. Had the company not lost these customers, AUM for Q4 would have grown 31.5 per cent year-on-year (YoY).
 
“We are in an

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