For someone like Pranay Raj, who lives in a locality with no nearby shop, replenishing daily household items is a struggle. Although he hoarded most of his grocery requirements through a single visit to the market every month, need for perishable items like milk and bread meant he had to tread a couple of kilometres every day.
But two months ago, Raj bid adieu to this routine and now orders perishables with just a few taps on his smartphone. He belongs to the new crop of customers enjoying the micro-delivery or the hyper-local delivery ecosystem in India. “All that these