Ola unveils AI-enabled safety feature in 17 markets across India, Australia

Ola's 'Guardian' feature uses real-time data from rides to automatically detect irregular trip activity, including prolonged stops and unexpected route deviations

Ride-hailing firm Ola announced the roll-out of its artificial intelligence-enabled safety feature, ‘Guardian’ in 17 markets across India and Australia. After running a successful pilot across multiple cities in India and international markets, Bengaluru-based Ola said the ‘Guardian’ feature is going live in 16 Indian cities as well as Perth in Australia. The SoftBank-backed company aims to take Guardian to more cities in the coming quarter.

The ‘Guardian’ feature, developed by Ola as a world-first, uses real-time data from rides to automatically detect irregular trip activity, including prolonged stops and unexpected route deviations. These alerts are flagged off in real-time to