Uber executives have been alarmed recently by the accelerating rate at which drivers are leaving the service. Internal data shows that only 25 percent of drivers who sign up with Uber and pass inspections stay on a year later.
Uber is looking at ways to fix this. It’s inclined towards allowing riders to tip drivers in-app – something it was against doing and which its US rival Lyft offers. It’s also considering paying drivers more if they travel long distances to pick up passengers who make short rides.