Our order volume has surged twofold after spread of coronavirus: Hari Menon

HARI MENON, co-founder and CEO of BigBasket, tells Bibhu Ranjan Mishra how the Bengaluru-based unicorn is managing such a huge demand

At a time when people prefer to stay indoors in order to minimise the spread of coronavirus, Bigbasket, India’s largest online grocery firm, is seeing a huge surge in demand. This has put pressure on its bandwidth

Has the ongoing crisis affected your supply network and operations?

It has been affected. Obviously, we are seeing massive surge in orders. The number of daily orders has kind of doubled in the past few days when compared with a normal period. We are doing much better in managing those, but it is really putting severe strain on our system and people.