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Lost something in Uber? Here's how to find it and some other insights

Uber says Bengaluru is most forgetful city in India, followed by Delhi, Mumbai, Hyderabad, Kolkata

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Press Trust of India New Delhi
Phones, rings and bags are among the most common items customers have left behind in Uber cabs in India, according to a list published by the ride hailing app which also includes some unusual entries like puppies as well as a cheque for Rs 15 lakh.

According to the Uber Index released on Thursday, Bengaluru is the most forgetful city in India, followed by New Delhi, Mumbai, Hyderabad and Kolkata.

"Phones and rings are the two most commonly forgotten items, along with chargers and sunglasses. Surprisingly, there have been instances of riders have also left behind bullet-proof vests, potted plants, to pool sticks and kites, and even puppies," Uber said in the report.

While phones and rings are common items in India, some unique items people have left behind in their cabs include a cheque of Rs 15 lakh, keyboard, puppies, expensive watch, expensive footwear and liquor bottles.

The company added that riders can trace their misplaced objects by selecting that trip and the 'I lost an item' option in the Uber app.

If the driver picks up and confirms that the item has been found, both the rider and driver can coordinate a mutually convenient time and place to meet for its return.

As per the Uber Index, Bengaluru is the most forgetful city in India, followed by New Delhi, Mumbai, Hyderabad and Kolkata.

People report highest number of lost items on Saturday followed by Friday and Sunday.

In 2016, maximum lost items were reported in India on December 31 followed by December 11, December 27 and December 12.

The other common items that people in India frequently leave behind include hats or caps, purse or bags, licence, identity card, dongles, charger and sunglasses.

Let’s take a quick look on the insights shared by Uber:
 

Most common days to report items as lost (in India): 
  1. Saturday
  2. Friday
  3. Sunday

Most forgetful day in 2016 (days maximum items were reported as lost in India): 

  1. December 31
  2. December 11
  3. December 27
  4. November 27
  5. December 12

Most forgetful week in 2016 (week maximum items were reported as lost in India): 

  1. Week of December 26
  2. Week of December 19
  3. Week of November 21
  4. Week of December 12
  5. Week of December 5

Most forgetful month in 2016 (month maximum items were reported as lost in India)

December

Most Unique Items Forgotten in Ubers in India:

  1. Cheque worth 15 Lakhs
  2. Keyboard
  3. Puppies
  4. Expensive watch
  5. Expensive footwear
  6. Liquor bottles 
  7. Wooden Planks
  8. Cabbage
  9. Grocery bags
  10. Cricket Bats

Most Common Items Forgotten in Ubers in India:

  1. Phone
  2. Ring
  3. Keys
  4. Wallet
  5. Hats/Caps
  6. Purse/ Bags
  7. License / ID
  8. Dongles
  9. Charger
  10. Sunglasses

Now that the insights made it clear that we fellow Indian have a bad habit of leaving behind almost every other thing, especially on weekends. Here is a quick guide for riders to retrieve back their lost items:

Open the Uber app and;

  • Tap “Your Trips” and select the trip where you left something
  • Tap “I lost an item”
  • Tap “Contact my driver about a lost item”
  • Scroll down and enter the phone number you would like to be contacted at. Tap submit.
  • If you lost your personal phone, enter a friend’s phone number instead.
  • Your phone will ring and connect you directly with your driver’s mobile number.
  • If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.
  • If you are unable to connect with the driver, use ‘in-app support’ to report the loss and Uber Support Team will step in to help you

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First Published: Mar 30 2017 | 5:56 PM IST

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