PhonePe extends 'work from home' to offline sales, customer service agents

All PhonePe employees, including over 8,500 offline sales agents and more than 1500 customer service agents including third-party contract workers, have been mandated to work from home

Digital payments firm PhonePe has extended its work from home (WFH) policy to cover all its workforce, due to the Covid-19 outbreak. All PhonePe employees, including over 8,500 offline sales agents and more than 1500 customer service agents across the country including third-party contract workers, have been mandated to work from home, the Walmart-owned firm said.

“This decision has been taken to ensure that none of our employees and their families are adversely impacted, from a financial standpoint, while we all fight the scourge of coronavirus over the days and weeks to come,” said the company.

This WFH policy is