Prem Watsa backed Quess Corp has acquired a majority stake in Tata Group's domestic-focused back-office firm Tata Business Support Services (TBSS) for Rs 153 crore, plugging a gap in offering customer services to its customers in India.
TBSS, based in Hyderabad, employs over 27,000 people handling over 500 million customer transactions a year. The firm has 27 delivery centres, with customers in auto, banking, telecom, media and retail and offering Quess a pan India presence.
Quess will own 51 per cent in the company, which will be rebranded with a new identity, while Tata Sons, the promoter of TBSS,