The announcement of a Rs 199 postpaid plan by Reliance Jio will further stretch the process of financial recovery in the telecom sector, as other operators will be forced to do likewise.
Till now, Jio was primarily targeting the prepaid customer base, with only a few postpaid plans. Now, it is targeting postpaid customers, who usually spend over five times their prepaid counterparts and are more company-loyal. The average monthly spending of postpaid customers was Rs 378 in 2017; prepaid users spent around Rs 67. Postpaid users were five to seven per cent of the top three older operators’ subscribers but