Retail 2.0: Focus on data, tech, innovation, to take on e-commerce giants

New challenges confront the retail sector in the current decade

The current decade could be marked by significant shifts in Indian retail as new competitors, forces, and challenges emerge within the sector. While the sector faced significant disruptions from the emergence of well-funded Indian and foreign e-commerce players in the last ten years, neighbourhood stores continued to be relevant, providing convenience, proximity, and monthly credit to consumers.

The current decade, however, will see boundaries increasingly blurring, said experts and retailers at the ongoing Retail Leadership Summit in Mumbai, with the entry of new players and existing companies looking for ways to stay ahead of the game.

“Social commerce, for instance,”