 "Social Media, Facebook, Twitter, Instagram")
Social media companies including Twitter, Google and Facebook have begun updating the names of their grievance officers, as required by the new Information Technology Rules, 2021.
While Twitter India appointed Dharmendra Chatur as its interim resident grievance officer for India, based in Bengaluru, WhatsApp named Paresh B Lal as its grievance officer, based in Hyderabad.
"To contact the Grievance Officer, please send an email with your complaint or concern and sign with an electronic signature. If you're contacting us about a specific account, please include your phone number in full international format, including the country code," WhatsApp said on its
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