Speciality Restaurants, which owns and operates brands like Mainland China, Oh! Calcutta, Hoppipola, will add 20-30 cloud kitchens over the next 18 months with the delivery model sustaining even with a receding Covid-19 pandemic.
The Covid-19 pandemic had sent Speciality – which operated on a dine-in model – to the drawing board. The company took a host of initiatives to make things work, from streamlining operations to cutting costs and focusing on the delivery vertical.
At one point, delivery accounted for 100 per cent of business and then came down to 60 per cent and has how stablised. Currently, it’s