Tata Consultancy Services Ltd, India's top software services exporter, said on Wednesday it had signed a multi-year outsourcing contract with Norway's Telenor. Financial terms of the contract were not disclosed.
The contract comprises application maintenance and development services and will involve a modernisation of Telenor’s Norway’s application portfolio across its OSS, fixed, mobile, datawarehouse and accounting system domains.
The telecom business unit is the second largest vertical for TCS, comprising over 12,000 employees working for over 160 telecom clients worldwide.
“This contract marks an important milestone for the IT industry in Norway and signifies the acceptance of global service delivery in Norway. We expect this deal to serve as a catalyst for other Norwegian organisations who are currently evaluating the use of Global Service Delivery,” said Tom Olsen, Head of TPI Norway.
With this contract Telenor Norway will improve its operational efficiency, refresh its IT stack and will become more agile to respond to its customers changing needs. "By implementing this measure we are making the necessary adaptations to provide our customers with improved and more innovative services in relation to capacity, speed and stability, as well as better quality in both voice and data, and to facilitate current demands for accessibility," said Ragnar Kårhus, CEO of Telenor Norway.
“Our selection by Telenor to drive this modernisation demonstrates the headway we have been making in the Nordic market and highlights our strong telecom domain expertise,” said A S Lakshminarayanan, Vice President and Head of TCS, Europe. Telenor said earlier on Wednesday the telecom firm was reducing the number of technology providers considerably.