Mumbai-based, Tata Teleservices has been identified as the least congested network according to recent data released by the Telecom Regulatory Authority of India (TRAI). According to the report, during the April to June period Tata Teleservices network has recorded the least congested point of interconnection (POI) of only 5 as compared to 56 POI of Airtel, 22 POI of Reliance and 19 POI of Vodafone.
In 2005, TRAI had notified in the Quality of Service (QoS) Regulation for this parameter, which helps determine the ease with which customer of one network is able to communicate with a customer of another network. According to TRAI this paramenter should be less than 0.5 per cent. This means out of 200 calls between two operators only one call should face congestion problem.
Commenting on the findings of the report A G Rao, chief technology officer, Tata Teleservices, said, “Today mobile customers are very discerning and they look for quality of service rather than just cost advantage. From clear voice quality and minimal call drops our customers experience the advantages of being on Tata Indicom’s network. This report has further reiterated superiority of our network once again. ”
