 "An employee sits at the front desk inside Tech Mahindra office building in Noida on the outskirts of New Delhi")
Tech Mahindra, India's sixth largest IT services player, today announced that it has been selected by Department of Motor Vehicles (DMV) of the State of Nevada to be the prime system integrator for the System Modernization or “SysMod” project – a transformational initiative to modernise the DMV operations.
The total contract value including infrastructure and services is $75 million over a five-year period.
Department of Motor Vehicles Director Terri L Albertson said: "This is not just a technology upgrade. We are creating a motor vehicle agency that will be second to none in delivering fast and efficient service to the public. It is also a great example of innovation and responsive state government under Governor Brian Sandoval's Nevada Strategic Planning Framework for the next five years."
Tech Mahindra’s solution MOVES will form the basis of the transformational journey. The solution will be migrated to the Oracle technology stack and will provide customer service experience across multiple channels. The proposed digital solution will provide for better customer service, reduce transaction processing time, and increase speed-to-market offered NV DMV products and services.
“We will be implementing the solution in a phased manner leveraging Agile methodology and a very modern IT architecture," said Arvind Malhotra, Cluster head of Strategic Accounts.
