Coronavirus impact: Telcos face a big challenge to keep India Inc connected

Telecom companies are dealing with an unprecedented challenge, other than COVID-19 — of providing seamless internet services for a smoother work-from-home for India Inc. In a bid to do this at the available capacity, Bharti Airtel and Vodafone Idea have said they are doing everything to keep the situation under control. Companies have activated a comprehensive pandemic response plan with requisite risk mitigation protocols for keeping networks working as telecom is an essential service.

It is learnt that Airtel has a full-fledged contingency plan in place to deal with any event. This includes quarantining any of the company’s critical network operating