Geneviève Materne, senior vice president commercial services, EAME (Europe, Africa, Middle East) & South West Asia at Hyatt Hotels Corporation tells Shally Seth Mohile that India’s hospitality market has bounced back faster. However, the average daily rates (ADRs) are likely to remain depressed in the coming quarters and will touch pre-Covid levels only in 2023-24. They would gather momentum with the resumption of commercial flights for international destinations, later this month. Zurich, Switzerland-based Materne was in Mumbai to connect with her team—first time since she took charge four years ago, and oversee Hyatt’s expansion. Edited excerpts:
If you can touch