Titan's jewellery division to roll out digital initiative for clients: CEO

Ajoy Chawla, CEO of the jewellery division at Titan, tells Samreen Ahmad that the company is gearing up to train nearly 25,000 people in Titan's ecosystem in two weeks to restart post-lockdown work.

Titan’s jewellery division, which accounts for about 80 per cent of the company’s total revenue, reported a dip of 5 per cent in revenue in March because of the Covid-19 lockdown. The company is now preparing to roll out a digital initiative for customers who want to buy gold during Akshaya Tritiya, which is around the corner. Ajoy Chawla, chief executive officer (CEO) of the jewellery division at Titan, tells Samreen Ahmad that the company is gearing up to train nearly 25,000 people in Titan’s ecosystem in two weeks to restart post-lockdown work. Edited excerpts:
 

What are Titan’s plans for