Next time when you book an Uber cab, the chances of the driver calling you and asking “Jana Kahan Hai” and then cancelling the trip, is expected to be less.
The ride-hailing company has come up with various innovations for improving the experience for drivers and riders in India. These address concerns ranging from earnings in the wake of higher fuel prices to long-distance pick-ups and payment schedules. Other issues that the new features aim to address include riders complaining about drivers cancelling trips or not wanting to switch on the AC.
The hike in fuel prices has impacted everyone, especially ridesharing