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Monday, December 23, 2024 | 09:54 AM ISTEN Hindi

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Uber, Ola surge price capped; 10-hour break must for taxi drivers

Firms face penalties, including loss of licence, for violation of govt guidelines

Cabs
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Aggregators may provide pooling facilities to only those riders whose KYC (know your customer) details are available

Megha ManchandaPeerzada Abrar New Delhi/Bengaluru
Ride-hailing aggregators such as Ola and Uber have been brought under the Centre’s regulation, implying greater scrutiny and stringent penalties for any non-compliance related to passenger fare and labour rules like working hours of drivers. Government control over the cab tariff structure tops the list of regulations. The new norms, as per the Motor Vehicle Aggregator Guidelines 2020, have mandated a cap on surge price, preventing aggregators from charging more than 1.5 times of the base fare. 

The new legal framework would also mean a driver working with Ola, Uber or similar aggregator companies cannot be logged in for more

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