Uber sets up second centre in Visakhapatnam, plans to create 500 jobs

Working in a 24X7 model, the new centre, will employ dedicated people to support millions of Uber customers in India, South Asia, and APAC Regions

Ride-hailing app Uber launched its second Indian Center of Excellence (CoE) in Visakhapatnam, which is expected to create 500 jobs. 

Set up at a cost of $800,000, the centre will provide specialised customer support for critical incidents that require immediate attention. Working in a 24X7 model, the new centre, which is Uber’s 12th globally and second in India, will employ dedicated people to support millions of Uber customers in India, South Asia, and APAC Regions. 

The trained COE teams will respond to any urgent issue or incident that is reported to the company. 

While Uber leverages third party firms for some of these