Cab-hailing platform Uber India on Thursday announced new product features, including upfront destination feature for drivers. Uber said it has started showing trip destinations to drivers before they decide to accept or not. The feature comes at a time when riders have complained about drivers canceling trips, said the company.
"To remove frustration for riders and drivers alike, we are now showing trip destinations to drivers before they decide to accept the ride. In our attempt to incentivise right platform behaviour – drivers who meet a predefined trip acceptance threshold will be eligible to get the destination information so that they