Uber updates app, allows instant messaging with driver

The new features will roll-out gradually and are aimed to provide a seamless ride experience

Uber, the ridesharing app that connects riders with driver partners, on Monday announced to roll out two new features – In-app chat and multi-destination -- that will provide convenient ride experience to the users and make their experience frictionless.

The in-app chat feature allows riders and driver partners to get in touch with one another by the means of messages. The riders can share their location, landmark and other information over messages with the driver partners that helps in coordinating the pickup faster and cost effective, since there is no call charges involved.

The feature allows both riders and driver