Conversational automation platform Uniphore has raised $400 million in its Series E funding round which valued the company at $2.5 billion.
The round, which brings the Chennai and Palo Alto-based start-ups’s total funding to date to $610 million, was led by NEA while March Capital and other existing investors also participated.
The funding will be used to extend Uniphore’s technology and market share with advancements in voice AI, computer vision and tonal emotion, as well as to expand its business operations globally, specifically in North America, Europe and Asia Pacific.
“Understanding conversations and the data and insights derived from them