Kris Gopalakrishnan-backed Uniphore, an AI technology company, has raised $51 million in a Series C funding round led by March Capital Partners. Other participants include Chiratae Ventures (formerly IDG Ventures), Sistema Asia, CXO Fund, ITP, Iron Pillar, Patni Family, plus other investors.
The new round of funding is Uniphore’s largest till date.
The money will be used to accelerate the company's go-to-market in North America, invest in research and development for the next wave of innovation on its platform and grow its talented employee base globally.
This funding will expand the company's vision to redefine customer service through AI-enabled Conversational Service Automation (CSA).