Urban Company, Asia’s largest tech-enabled home services marketplace, has launched free video consultations for consumers for all its appliance repair services. This initiative will enable the consumer to understand the exact issue with an accurate diagnosis and cost estimate, leading to instant resolution, all through a video call.
The industry-first initiative by Urban Company aims to change the way the appliance repair industry operates. Free video consults will be provided to all its customers across India, by senior experts with over 15 years of experience in the appliance repair industry.
“One of the biggest issues consumers face whenever an appliance breaks down