Verloop, a software-as-a-service (SaaS) customer engagement automation provider, on Monday announced the closing of a $3 million Series-A investment round led by IDFC Parampara Fund, which invests in technology IP and innovation-themed start-ups.
Co-investors in this round included Infosys co-founder Kris Gopalakrishnan and Manipal Education and Medical Group (MEMG) Chairman Ranjan Pai.
Verloop is promoted by GrowthStory, the venture-builder platform founded by serial entrepreneurs K Ganesh and Meena Ganesh.
The funding will be utilised to enhance the Verloop customer engagement platform as the company expands its team and scales operations to address the global market for automated customer services and marketing, which