IT services companies with strong capabilities in collaboration technology to support clients remotely will be winners in long run, says Paul Gaynor, technology consulting leader, US at advisory firm PwC.
At a time when the software exporters gear up to tough immigration laws for sending engineers in the US for projects, Gaynor points out, people do not like to fly 18-20 hours to go to work and clients care for the best resource irrespective of location.
“We have invested a lot of time and effort in collaboration tools (as to) how we can work virtually thousands of miles away and