Virtusa Corporation, a US -based IT consulting, technology implementation and application outsourcing services provider which has its global delivery centres at Hyderabad and Chennai in India, has partnered Pegasystems Inc to introduce its Pega-partner upgrade innovation centres.
The programme provides dedicated upgrade resources and services to customers around the world and helps organisations stay current on major Pega platform releases, providing expertise and best practices through teams devoted to operationalising the upgrade process.
As part of the initiative, Virtusa will be enabled to upgrade clients to the recently-introduced Pega 7 platform. Pegasystems is a Cambridge-based provider of business process management (BPM) and customer relationship management (CRM) solutions. The company recently expanded its Hyderabad facility to accommodate close to 250 people, taking its total employee count in India to 501.
“Pega 7 enables our clients to improve their customer experience and optimise business processes in ways previously not thought possible,” Frank Palermo, senior vice-president (technical solutions group), Virtusa, said in a press release on Monday.
