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WhatsApp video calls for tax adjudication in wake of Covid-19 pandemic

The move is aimed at maintaining social-distancing norms amid the coronavirus pandemic, and WhatsApp has been picked because of its reach and popularity

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Rajat Mohan, partner, AMRG Associates, said personal hearings for adjudication under GST laws through WhatsApp indicated the absence of an appropriate digital platform with the tax authorities.

Dilasha Seth New Delhi

2 min read Last Updated : May 22 2020 | 2:12 AM IST

Dialling a WhatsApp group for a tax hearing may sound bizarre, but the goods and services tax (GST) commissionerate in Mumbai has issued guidelines to conduct virtual hearings of all demand notices using video calls on this social-network platform.

The move is aimed at maintaining social-distancing norms amid the coronavirus pandemic, and WhatsApp has been picked because of its reach and popularity, and also besides it provides a secure network with “end to end encryption”.

“Keeping in view the situation arising due to Covid-19, and the necessity to comply with social-distancing norms, it is considered necessary to conduct personal hearings

Topics : Coronavirus Lockdown whatsapp tax administration goods and service tax GST Commissioner Companies Act

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