The global business services ecosystem (GBS), or the global capability centres (GCC), has matured with more than 10,000 centres worldwide.
According to a BCG study, India currently has over 1,500 global capability centres, with 300-500 to be added over the next five years. In the past three years, over 140 GCCs were built, said a recent Nasscom report.
With continued cost advantage, the demand for GCCs has gone up. Snehil Gambhir, partner & director, transformation at BCG India, points out two distinct reasons for the growth.
"There are two reasons for the demand. The first is made by players who