The quick service restaurant (QSR) industry has been one of the few service sector plays to have been less impacted on the sales performance front due to the Covid pandemic as compared to other contact-based sectors. Even within the food sector, QSR chains were able to outperform and gain market share on the back of a sharp growth in the delivery segment and expansion.
While the organised standalone segment posted a 55 per cent revenue dip in FY21, the QSR chain segment (Jubilant FoodWorks, Westlife Development, Devyani International and Sapphire Foods) declined 21 per cent y-o-y on revenues. Say Karan