Business Standard

Year End Specials: Branding on the double lane

Marketers were confounded by the dualities that shaped consumer behaviour this year

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Rukmini Gupte Mumbai
For marketers, the tantalising challenge is to spot the next big trend and grab a seat on that trend-train to reach the prized destination of increased sales. But for every trend today there is a counter-trend, for every force driving consumer behaviour in one direction, there is a counter-force. The challenge is therefore not as simple as identifying the newest “trend” but to recognise the dynamics of these counter-balancing forces while respecting consumers’ need for resolution when faced with apparently contradictory motivators.
 
Here then is a shortlist of five game-changing dualities that will impact every element of branding in years

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