National passenger carrier Air India has proposed a set of new guidelines to deal with unruly passengers, which included hefty fines up to Rs 15 lakh.
According to AI sources, a new set of guidelines and penalties have been drafted by the airline's legal team which is awaiting approval from Air India's Chairman and Managing Director Ashwani Lohani's office.
The draft guidelines envisage arming Air India's airport managers with more powers to deal directly with unruly passengers, while hefty fines of up to Rs 15 lakh have also been proposed to be levied on passengers who