Zomato approaches restaurants to hike commission charges by 2-6%: Report

For the past two years, Zomato has been charging 18-25 per cent commission per order for deliveries

Amid widening losses and a fall in profitability, Zomato has approached several restaurant chains seeking a rise of 2-6 per cent in commissions, a report by the Economic Times (ET) said. The restaurant operators have, however, refused to accept the hike. 

Anurag Katriar, the founder of Indigo Hospitality, which runs Indigo Deli and Neel restaurants, told ET, "Various restaurant chains have been approached in multiple cities including Mumbai, Delhi and Kolkata by Zomato to increase commissions. It is being done selectively, so far, and industry associations will be discussing this with the aggregator."

"This is happening for a week now.