Business Standard

Zomato launches hotline number to report rash driving by delivery partners

Company to soon roll out delivery bags with this number printed on them, says no penalty on riders for delay in delivery, no rewards for reaching order on time

Zomato, food delivery, online
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Aryaman Gupta New Delhi
Online food aggregator Zomato has launched a hotline phone number that patrons can call to report instances of rash driving by the company’s delivery partners, CEO Deepinder Goyal announced on Twitter.

The company will soon roll out delivery bags with the new hotline number printed on them.

“As promised earlier, we have started rolling out delivery bags which mention a hotline phone number to report rash driving by our delivery partners. Please remember – we don’t incentivise our delivery partners for on time deliveries, nor do we penalise them for late ones,” Goyal said in a tweet.

He further stated

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