With the emergence of Open AI's ChatGPT, chatbots are now seen in a new light. The Unique Identification Authority of India (UIDAI) to has recently launched a chatbot to help people get an answer to their queries related to the Aadhaar card. It is called "Aadhaar Mitra".
The Artificial Intelligence/Machine Learning (AI/ML)-based chatbot can answer queries related to Aadhaar enrolment number, PVC Card order status and complaint status, among other things. It is available in both English and Hindi languages.
"This chatbot is trained to respond to the resident's queries and aimed at improving the resident's experience," the FAQ section